Privacy Policy

Privacy Policy for ARtour

If you have any questions or need more information about our privacy policy, please feel free to contact us by email at privacy@ar-tour.com.

At ARtour, we value the privacy of our visitors highly. This privacy policy document outlines the types of personal information collected by ar-tour.com and how we use it.

1. Content Provided by You

When you provide content through our app or website (e.g., text, images, files, recordings, or any other media), it becomes publicly available on our website or apps, and other users may view or download it if they have access to the link. You can delete your content using the available delete functionality.

Search engines may index your content if it is available and not deleted, making it accessible in their search results.

Please note that, even if you delete your content, other users may still retain copies if they have saved it before your deletion. Content may also be downloaded to other devices beyond our control. We respect your privacy and authorship but cannot prevent others from downloading or reusing it.

If you provide us with a link to your content on our system or website and wish for it to be removed, we will do so within 30 days of your request. Submit removal requests to learn@ar-tour.com.

2. Personal Data Collection

If you do not log in and only use the app or website to view content, we do not identify you personally or collect any personal data.

If you use our platform to create content, we require an email address to protect your content and that of other users. We store your email and any other optional personal data you provide as long as your content remains in our database.

You can delete your content and personal data at any time by signing in and accessing your user profile. If you experience difficulties, contact us at learn@ar-tour.com for assistance.

3. User Rights under GDPR

In compliance with GDPR, you have the following rights:

Right of Access: You may request to see the personal data we hold about you.
Right to Rectification: You may request corrections to your personal data if it is inaccurate or incomplete.
Right to Erasure: You may request deletion of your personal data (“right to be forgotten”).
Right to Restriction of Processing: You may request that we limit the processing of your personal data.
Right to Data Portability: You may request to receive your personal data in a commonly used, machine-readable format.
Right to Object: You may object to our processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at privacy@ar-tour.com.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. For users creating content, data is retained until the user deletes their profile or content, or requests deletion.

5. Log Data

Like many websites, ar-tour.com and the ARtour apps use log data to track visitors. The information in the log data includes date/time stamps, referring/exit pages, and source tags (e.g., ad or link IDs if available). This data helps us analyze trends, administer the site, and track goals. IP addresses, if logged, are used solely for analyzing website errors or malicious attacks and are not linked to personally identifiable information.

6. Cookies

ar-tour.com uses cookies solely to store information about app usage when users are logged into the website. No other cookies are used, and we do not send data to third parties. If you encounter cookies on our site, they may be residual from visits made before May 25, 2018.

7. Security of Your Data

We are committed to protecting your personal data. We implement industry-standard security measures, including encryption, access controls, and regular system audits to safeguard your data.

8. Links to Third-Party Sites

Our platform may contain links within user-generated content leading to third-party websites. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing each site’s privacy policy before sharing any personal information.

9. Children’s Privacy

We believe in the importance of protecting children online. ARtour does not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and believe that ARtour has collected information about a child under 13, please contact us immediately at privacy@ar-tour.com, and we will make every effort to promptly remove such information.

10. Policy Updates

This privacy policy applies only to our online activities and is valid for visitors to our website and apps regarding information shared and/or collected. It does not apply to information collected offline or via channels other than this website or our app.

This Privacy Policy was last updated on: 28. 3. 2025. Should we update, amend, or make any changes to our privacy policy, we will post those changes here and, when appropriate, notify users via email or a website notification.