Jupiter
Location
52100, Pula, Croatia
Phone number
052 214 333
Opening hours
Monday: 12:00 PM – 12:00 AM
Tuesday: 12:00 PM – 12:00 AM
Wednesday: 12:00 PM – 12:00 AM
Thursday: 12:00 PM – 12:00 AM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 PM – 12:00 AM
Place rating
4.3
Reviews
Review 1
1/5
So my girlfriend and I were staying in Pula for one night and Jupiter was ranked very highly, recommended by our host from AirBnb. The meal started well, served quickly, food arrived promptly was delicious: see picture below. When we finished the problems began, we waited half an hour, nothing and then stood up and asked for the bill. The waiter then proceeded to price up our bill in front of us and it just turned ugly. Everything was correct except my girlfriends meal. She ordered the PIZZA “MOJI GUŠTI”. This is a basic pizza and you order an additional 6 toppings. The waiter tried to charge us for the 6 extra toppings, even though this pizza was clearly a create your own. When he was challenged he got quite upset and refused to remove the extra toppings. The basic margherita pizza was 16kn cheaper. It would make sense to purchase this and add toppings rather than order the create your own pizza. Before long all the staff were present and emphasised with us, stating that we were correct and the waiter was wrong. After huffing and puffing he finally removed the extra items and agressively passed the chip and pin. Once we paid he told us to "never come back" (even though he was wrong and over charged us). Absolutely disgusting experience. How unprofessional. Why would we pay 55kn the most expensive pizza on the menu for just a tomato base? It doesn't make sense. He clearly tried to take advantage of a couple of tourists and was caught out. Think more likely a one off given the reviews, but still think it is disgraceful to say such a thing, just because your an an imbecile and got caught ripping us off.
Review 2
5/5
Loved this place! Great pizza and service in a really nice setting. Was very busy but they found us a spot, it's a big place! Very reasonably priced aswell
Review 3
1/5
After 1hr asked how much longer it would be the response "It's very busy". After almost 2hrs wait I watched 5 tables whom ordered after me get served and asked again. The response the waitress laughed and said "They must have lost your order". I walked out I won't be back.
Review 4
5/5
The best pizza I've had in Europe...seriously, the whole continent. Great chewy crust...dense. Lots of cheese and toppings. They don't cut corners on it.
Review 5
4/5
Lovely place, delicious food but a bit long waiting time. Non expensive and big portions! A lot of locals were smoking at their tables which bothered me and my family trying to enjoy our meals.
They also offer gluten free options on most of their dishes and all of their pizzas.
Location
52100, Pula, Croatia
Phone number
052 214 333
Opening hours
Monday: 12:00 PM – 12:00 AM
Tuesday: 12:00 PM – 12:00 AM
Wednesday: 12:00 PM – 12:00 AM
Thursday: 12:00 PM – 12:00 AM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 PM – 12:00 AM
Place rating
4.3
Reviews
Review 1
1/5
So my girlfriend and I were staying in Pula for one night and Jupiter was ranked very highly, recommended by our host from AirBnb. The meal started well, served quickly, food arrived promptly was delicious: see picture below. When we finished the problems began, we waited half an hour, nothing and then stood up and asked for the bill. The waiter then proceeded to price up our bill in front of us and it just turned ugly. Everything was correct except my girlfriends meal. She ordered the PIZZA “MOJI GUŠTI”. This is a basic pizza and you order an additional 6 toppings. The waiter tried to charge us for the 6 extra toppings, even though this pizza was clearly a create your own. When he was challenged he got quite upset and refused to remove the extra toppings. The basic margherita pizza was 16kn cheaper. It would make sense to purchase this and add toppings rather than order the create your own pizza. Before long all the staff were present and emphasised with us, stating that we were correct and the waiter was wrong. After huffing and puffing he finally removed the extra items and agressively passed the chip and pin. Once we paid he told us to "never come back" (even though he was wrong and over charged us). Absolutely disgusting experience. How unprofessional. Why would we pay 55kn the most expensive pizza on the menu for just a tomato base? It doesn't make sense. He clearly tried to take advantage of a couple of tourists and was caught out. Think more likely a one off given the reviews, but still think it is disgraceful to say such a thing, just because your an an imbecile and got caught ripping us off.
Review 2
5/5
Loved this place! Great pizza and service in a really nice setting. Was very busy but they found us a spot, it's a big place! Very reasonably priced aswell
Review 3
1/5
After 1hr asked how much longer it would be the response "It's very busy". After almost 2hrs wait I watched 5 tables whom ordered after me get served and asked again. The response the waitress laughed and said "They must have lost your order". I walked out I won't be back.
Review 4
5/5
The best pizza I've had in Europe...seriously, the whole continent. Great chewy crust...dense. Lots of cheese and toppings. They don't cut corners on it.
Review 5
4/5
Lovely place, delicious food but a bit long waiting time. Non expensive and big portions! A lot of locals were smoking at their tables which bothered me and my family trying to enjoy our meals.
They also offer gluten free options on most of their dishes and all of their pizzas.